Manager, Inbound Sales, SME & Growth, SG

Overview

Lead Airwallex's inbound sales team for Southeast Asia SME and growth clients from the Bangalore hub, owning the full funnel from lead assignment through to activation and ramp to qualified volumes.

What you'll do

• Build, hire, and develop a high-performing ISR team defined by hustle, speed, and ambition.
• Own team performance across lead response time, qualification, conversion, closed-won deals, ramp to qualified volumes, revenue contribution, and forecast quality.
• Drive daily operating discipline, including lead-clearing SLAs, follow-up cadences, and structured workflows that maximise output and quality.
• Enforce Salesforce hygiene as the source of truth so every rep prioritises leads and manages their pipeline from accurate data and forecasting.
• Improve qualification frameworks, sales processes, and GTM execution to increase conversion and accelerate deals to activation.
• Coach reps through discovery, value-selling, negotiation, closing, onboarding, and ramp-up, developing independent sellers.
• Own the feedback loop with Marketing and Partnerships to improve top-of-funnel lead quality and channel performance.
• Establish structured collaboration between the Bangalore team, Javen Tan, and regional SME & Growth sales teams supporting SEA.
• Partner with Revenue Operations, Revenue Enablement, Product, Risk, Compliance, Operations, Onboarding, and Account Management to improve customer experience, handover quality, and sales execution.
• Use call reviews, pipeline inspections, deal reviews, win-loss analysis, and feedback loops to raise individual and team performance.

What you'll need

• At least 5 years of hands-on experience as a sales rep in inbound, inside sales, ISR, SDR, or high-velocity B2B sales.
• At least 3 years managing and developing a team of sales reps.
• Experience leading a high-velocity inbound team, with a track record of hustle and operational excellence in a fast-paced, high-lead-volume environment.
• A proven track record of hiring, coaching, and developing sales talent, particularly self-starters and early-career sellers.
• Demonstrated success managing sales performance across lead conversion, revenue, ramped volumes, pipeline, and forecast targets.
• Deep understanding of full-cycle B2B sales: qualification, discovery, value-selling, negotiation, closing, onboarding, and activation.
• Strong command of Salesforce and sales engagement tools (such as Outreach), with the discipline to enforce CRM hygiene, pipeline reporting, and forecasting.
• Experience working with distributed teams and stakeholders across multiple countries or time zones.
• Excellent communication, collaboration, coaching, and stakeholder-management skills.

Nice to have

• Experience selling to SMEs, founders, finance leaders, or finance teams.
• Experience in payments, FX, cards, treasury, spend management, lending, or complex B2B SaaS.
• Experience supporting Singapore or broader Southeast Asian markets.
• Experience with marketing- or partnership-sourced funnels and GTM feedback loops.
• Experience implementing automation or AI-assisted sales workflows while maintaining quality and compliance controls.

Details

• Location: Bangalore, India (in-office role).
• Work mode: In-office, five days a week at the Bangalore office.
• Flexing hours occasionally to work across multiple countries and time zones.