Manager Learning and Development

Overview

Lead and develop a team of learning professionals, partnering with HR and business leaders to deliver learning, workforce performance and engagement solutions that equip associates with the skills and competencies to serve Lowe's customers.

What you'll do

• Drive the development and maintenance of a comprehensive suite of solutions to address performance gaps in a business, function or initiative.
• Consult with business leaders and provide solutions on how to leverage standard talent processes to address their specific functional needs.
• Develop proposals and business cases for new training or development programs that support organizational strategy and culture.
• Manage programs and projects to ensure the overall team portfolio is effectively executed.
• Consult and advise sponsors, HRBPs and work owners on the best way to develop the workforce.
• Oversee multiple product and vendor evaluation and selection initiatives to ensure the right learning partners and interventions are engaged.
• Coach the team on tools and techniques for training evaluation and oversee its implementation for individuals, teams and departments.
• Consistently assess and measure learning and development programs to ensure they remain relevant to changing business needs.
• Design and deliver requests for proposal and suggest alternative licensing arrangements by interpreting benefits and drawbacks.
• Manage risks and determine mitigation strategies to meet timelines.
• Provide clear expectations and timely performance management and development feedback to encourage growth and greater responsibility.
• Inspire productivity by establishing a clear vision, maintaining two-way communication and distributing workload in an organized manner.
• Establish clear objectives and ownership among team members, then monitor progress and results.
• Hire, train and develop talent to achieve stated objectives, providing development opportunities in preparation for succession planning.
• Facilitate sessions for the leadership team and moderate org-wide learning programs and initiatives.
• Align initiatives with external trends and SSC-M initiatives to provide a consistent learning experience across locations.
• Keep abreast of learning trends and maintain a strong network with industry counterparts.

What you'll need

• Bachelor's degree; a degree in HR or Learning would be an advantage, or equivalent years of experience in lieu of education requirement, if applicable.
• Overall experience of 8+ years.
• At least 6 to 7 years in L&D.
• Experience in learning needs analysis, content creation/instructional design, organizational development, talent management, leadership development, team leadership, project management, vendor management, L&D metrics and budget management.
• Ability to bring innovative L&D ideas and proposals that improve associate career development.

Nice to have

• 2+ years of people leader experience.
• Certifications and learning attestations (ideal).

Details

• Based at the on-site office in Bengaluru.
• Directly supports the Associate Learning & Development team at SSC-B.