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Manager, Product Management

Mastercard
NewPosted today

LOCATION

Gurgaon · Onsite

EXPERIENCE

6+ Years

TYPE

FullTime

SKILLS REQUIRED

Product ManagementStakeholder ManagementGenerative AI ToolsAgile MethodologiesPlatform Architecture

Job description

Overview

Senior Product Manager individual contributor role supporting the evolution and expansion of the AI Foundations & Agents product suite within Business & Marketing Insights, reporting into the Director of Product Management.

What you'll do

  • Build and scale platform capabilities that make AI development faster and more effective across multiple product teams.
  • Work at the intersection of AI, platform engineering, and product strategy to create reusable agent frameworks, services, and development capabilities.
  • Identify common AI needs across partner teams and translate them into scalable platform requirements and product investments.
  • Support the C&D AI portfolio strategy by understanding current and future business, product, technology, and stakeholder needs.
  • Define, socialize, and drive adoption of standards, templates, governance models, and best practices for building AI-powered solutions and agents.
  • Serve as the voice of the customer by leveraging user feedback, product telemetry, and Voice of Customer programs to identify opportunities and prioritize enhancements.
  • Define and monitor success metrics focused on adoption, business impact, product effectiveness, and outcomes across the AI portfolio.
  • Establish and drive product management disciplines across the product lifecycle, including roadmap management, prioritization, experimentation, Agile delivery, and product readiness.
  • Champion a user-centric and data-driven culture through Design Thinking, test-and-learn principles, and continuous product improvement.
  • Partner closely with Engineering, Data Science, UX, Compliance, Security, and Legal teams to deliver scalable, compliant, and high-quality AI solutions.
  • Make thoughtful tradeoff decisions balancing customer value, technical feasibility, risk, scalability, and time-to-market considerations.
  • Build strong relationships across regions, functions, and stakeholder groups to drive alignment, influence decisions, and accelerate adoption.
  • Foster operational excellence through documentation, knowledge management, repeatable processes, and scalable ways of working.
  • Work hands-on with engineers, data scientists, and other product managers to design and build reusable AI capabilities, development environments, and agent frameworks.
  • Collaborate with regional and frontline teams to accelerate growth of the business.

What you'll need

  • 6+ years of Product Management experience in AI, analytics, data, platform, or technology products.
  • Strong understanding of Generative AI concepts including LLMs, AI Agents, Agent Orchestration, Retrieval-Augmented Generation (RAG), Evaluation & Testing, and AI Governance & Controls.
  • Experience partnering with Engineering and Data Science teams to deliver production-grade solutions.
  • Strong analytical thinking and structured problem-solving skills.
  • Outstanding stakeholder management and communication skills.
  • Ability to influence across teams without direct authority.
  • Experience working in Agile product environments.
  • Comfortable with coding and working with large data assets.

Nice to have

  • Experience building internal platforms, developer products, APIs, or reusable services.
  • Experience with AI development ecosystems and agent frameworks.
  • Familiarity with experimentation, model evaluation, and responsible AI practices.
  • Experience working across global organizations and multiple stakeholder groups.
  • Knowledge of payments, analytics, consulting, or data products.

Details

  • Individual contributor role reporting into the Director of Product Management.
  • Location: Gurgaon, India.

Read the full description and apply on the company’s own careers page.

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Manager, Product Management