Manager, Renewals -APAC

Overview

Lead the team that protects and grows UiPath's recurring revenue across APAC, owning the regional renewals book, forecast and team performance.

What you'll do

• Lead, hire, onboard and develop a team of Renewals specialists, setting clear goals tied to the Sales and Customer Success strategy.
• Coach the team on deal strategy, negotiation, pricing and procurement conversations.
• Own performance management, career development, retention and compensation discussions for your team.
• Own the regional renewals book of business, driving high on-time renewal and gross retention rates.
• Retain and grow subscription revenue in existing accounts by positioning the right packages, pricing updates and expansion opportunities.
• Lead the migration of existing customers from legacy plans onto new packaging and licensing models.
• Identify complex or lengthy renewal scenarios early and put the right plans and escalation paths in place.
• Oversee the creation of client proposals, quotes and contracts for renewals, ensuring accuracy and alignment with commercial policies.
• Own and deliver an accurate weekly renewals forecast, pipeline reviews and risk reporting for the region.
• Define and track KPIs such as on-time renewal rate, gross and net retention, churn and expansion.
• Present renewals performance, trends and risks to senior Sales and Customer Success leadership.
• Partner with Account Executives, Customer Success Managers, Deal Desk, Legal and Finance to deliver a seamless renewal experience.
• Gather and share customer feedback on the renewal experience, and improve renewal processes, playbooks and tooling.
• Bring an automation first mindset to the renewals motion, identifying opportunities to scale impact with automation and AI.

What you'll need

• Significant experience in renewals, sales or account management in B2B SaaS or enterprise software, including experience leading teams of individual contributors.
• Experience managing renewals across multiple APAC markets.
• Proven track record of delivering renewal, retention and expansion targets across a large, high-volume book of business.
• Strong negotiation skills and confidence engaging with customer procurement departments and senior stakeholders.
• High confidence in managing customer quoting, contracts and commercial terms.
• Experience leading forecasting and pipeline management with a disciplined, data-driven approach.
• Ability to build relationships quickly and influence across many cross-functional teams.
• Excellent customer-facing acumen and communication skills, with the ability to translate leadership direction into actionable team goals.
• Self-motivated and goal-oriented, with the ability to prioritize, work with limited oversight and deliver on deadlines.
• Hands-on experience with Salesforce.
• Fluent written and spoken English.
• An automation first mindset and the ambition to expand the scope of the role and take on new projects.

Nice to have

• Experience with LinkedIn Sales Navigator.
• A second language.

Details

• Location: Bangalore.
• Many roles allow flexibility in when and where work gets done; the number of hybrid, office-based, and remote workers varies by team.
• Applications are assessed on a rolling basis with no fixed deadline.