Media Account Manager

Overview

A Media Account Manager who takes ownership of client relationships and the end-to-end delivery of media campaigns, translating business objectives into media solutions across digital, biddable and non-biddable media.

What you'll do

• Act as the primary day-to-day contact for assigned clients and build strong, trusted relationships.
• Understand client business objectives, marketing priorities and media requirements.
• Manage client communication, reviews, presentations and regular status updates.
• Proactively identify client needs and opportunities to strengthen the account.
• Translate client briefs into clear media strategies and plans aligned to business objectives.
• Develop media recommendations across relevant channels, including digital, social, search, programmatic, video, OOH, print, events and other relevant media.
• Use audience, consumer, market and competitive insights to inform planning.
• Identify new media opportunities, platforms, partnerships and innovative solutions.
• Own the campaign lifecycle from briefing and planning through execution, optimization and post-campaign analysis.
• Coordinate with activation, buying, ad operations, analytics and other teams.
• Monitor campaign delivery against agreed KPIs, budgets, timelines and objectives.
• Review campaign performance and translate data into meaningful insights and recommendations.
• Develop client-facing reports, dashboards, presentations and post-campaign analyses.
• Go beyond reporting numbers to explain what happened, why it happened and what should be done next.
• Use analytics and market intelligence to improve future planning and investment decisions.
• Own and maintain media plans, budgets and campaign trackers.
• Ensure accuracy across media plans, POs, billing, reconciliations and financial processes.
• Work with internal finance and buying teams to ensure commercial processes are followed.
• Monitor campaign spends and identify potential budget risks or opportunities.
• Coordinate effectively across internal specialist teams, clients and media partners.
• Build strong relationships with publishers, platforms and media owners.
• Manage multiple workstreams simultaneously while maintaining attention to detail.
• Support and mentor junior team members and ensure quality of their deliverables.
• Identify opportunities for account growth, new media solutions and cross-channel opportunities.
• Contribute to new business pitches, strategic proposals and client presentations.
• Stay current with emerging media platforms, technology, consumer behaviour and industry developments.

What you'll need

• A strong understanding of media planning, campaign execution, performance optimization and client management.
• Ability to translate business objectives into effective media solutions.
• Comfort working across digital, biddable and non-biddable media.
• Ability to use data and consumer insights to drive better media decisions.
• Experience in using planning tools such as GWI, reach planner.

Details

• Location: Bangalore.
• Employment type: Full time.
• Contract type: Permanent.
• Brand: Dwa Time.