Overview
Network and Security technical leadership role serving as a key link between Kyndryl and client stakeholders from project start through implementation. Provides L3 support, designs solutions, and leads troubleshooting/incident response for enterprise network and security environments.
What you'll do
- Provide L3 support for enterprise data center and network infrastructure.
- Manage, configure, and troubleshoot Arista switches and enterprise LAN/data center networks.
- Troubleshoot and support Arista EOS features including BGP, OSPF, VLAN, STP, and MLAG.
- Manage and troubleshoot Palo Alto firewalls, including security policies, NAT, routing, VPN/IPSec, HA, and traffic-flow issues.
- Resolve day-to-day network operational issues in Aviatrix Cloud Networking.
- Analyze network incidents, identify root cause, create RCA, and implement permanent corrective actions.
What you'll need
- Experience providing L3 support for enterprise network and data center infrastructure.
- Ability to perform complex troubleshooting across LAN/WAN, routing, switching, firewall, and connectivity layers.
- Experience with packet-level troubleshooting using tools such as Ping, Traceroute, Telnet, TCPDump/Wireshark, and network/firewall logs.
- Experience handling incidents, problems, changes, and service requests in accordance with ITIL/change management.
- Experience coordinating with L2/L1, Security, Server, Virtualization, Application, and other infrastructure teams for end-to-end issue resolution.
- Strong documentation and technical reporting skills, including maintaining network documentation and knowledge articles.
Details
- Location: Noida, India.
- Mentors L1/L2 engineers and provides technical guidance during complex incidents.
- Works in a 24×7 support environment.
Read the full description and apply on the company’s own careers page.
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