Network Ops Engineer

Overview

Full-time NOCC Network Ops Engineer role focused on monitoring and maintaining global network infrastructure, troubleshooting incidents, and ensuring service availability.

What you'll do

• Actively monitor and troubleshoot incidents for global network infrastructure and services to maintain optimal performance.
• Act as a first responder for incident response, organizing and controlling response activities.
• Monitor consoles and investigate alerts generated from monitoring tools.
• Update, escalate, and resolve network tickets in a timely manner.
• Run daily network health checks to ensure uptime and service availability as per SLA.
• Coordinate with internal teams and third-party providers to ensure system availability.
• Implement standard network changes and support migration/upgrade activities.

What you'll need

• 8–12 years of networking experience.
• CCNA / equivalent certification mandatory within 6 months of joining.
• Routing & switching knowledge including TCP/IP, OSPF/BGP, and IP addressing.
• Familiarity with Cisco and Arista routers/switches for diagnostics and initial troubleshooting.
• Ability to troubleshoot advanced routing/switching and firewall issues.
• Basic understanding of monitoring tools such as SolarWinds and Splunk.
• Basic understanding of polling methods like SNMP/ICMP/WMI/Agents.

Details

• Location: Bangalore - Bagmane Tridib.
• Weekend shifts are required.