Network Support Engineer

Overview

Network Support Engineer responsible for building, operating, and troubleshooting enterprise network infrastructure and related security, load balancing, and wireless services.

What you'll do

• Build and scale resilient, low-latency enterprise network infrastructure across LAN, WAN, WLAN, and data center networks.
• Configure, monitor, and troubleshoot routing and switching platforms.
• Operate and maintain Palo Alto Networks firewalls, including security policies, VPNs, and software upgrades.
• Administer and troubleshoot F5 load balancers to ensure application availability.
• Design, deploy, and support enterprise wireless infrastructure including access points, controllers, and authentication services.
• Respond to network incidents, perform root cause analysis, and resolve issues in a production, high-availability environment.
• Implement and maintain network automation using scripting and vendor APIs.

What you'll need

• Bachelor’s degree in computer science or engineering.
• 3+ years of experience in enterprise network support or engineering roles.
• Hands-on experience with Cisco platforms (IOS and NX-OS) and routing protocols (BGP, OSPF, EIGRP).
• Experience with Palo Alto Networks firewalls, including configuration of security policies and VPNs.
• Experience administering F5 BIG-IP load balancers (LTM and GTM).
• Strong wireless networking knowledge, including 802.11 standards and RF fundamentals.

Details

• Annual base salary range: $100,000-$150,000 (USD).
• Includes a 24x7 support model with on-call rotations.