Office Manager

Overview

Own the day-to-day running of the Mumbai head office and Sales offices in Delhi and Bangalore, reporting to the CFO, keeping facilities, admin vendors and processes running smoothly.

What you'll do

• Manage the daily operations of the office, ensuring a safe, tidy, and well-functioning workplace.
• Develop, document, and enforce office policies and procedures; keep the employee handbook section on workplace practices current.
• Order and manage office supplies, equipment, and stationery within budget.
• Maintain physical and digital filing systems, contracts, and records; handle incoming office generic mails and correspondence.
• Oversee reception and visitor management, ensuring a professional front-of-house experience.
• Induct new team members on office and admin related policies and procedures.
• Effectively manage the administration team.
• Prepare, track, and process office admin invoices, purchase orders, and expense reports.
• Administer petty cash and reconcile office-related accounts monthly.
• Track office expenditure against budget; flag variances and forecast needs.
• Liaise with the finance team on payments and records.
• Source, negotiate, and manage contracts with suppliers, cleaning, security, and maintenance vendors.
• Schedule repairs and preventive maintenance for office equipment and premises.
• Serve as the point of contact for building management, landlords, and service providers.
• Ensure compliance with health and safety regulations; run fire drills and maintain first-aid provisions.
• Support team meetings, offsites, and company events, including catering, venue and other logistical arrangements.
• Take minutes at administrative meetings and follow up on action items.

What you'll need

• Bachelor's degree or diploma in business administration, management, or a related field, or equivalent practical experience.
• 10-15 years of experience in office management, administration, or a similar role.
• Proficiency with Microsoft Office and/or Google Workspace; comfort with office-management or ERP tools.
• Working knowledge of bookkeeping and expense processes.
• Excellent written and verbal communication skills in English.
• Strong organizational ability with the capacity to prioritize and manage multiple deadlines independently.
• High level of discretion and integrity when handling confidential information.
• Core competencies: organization and prioritization; problem-solving under pressure; negotiation and vendor management; budget awareness; communication and interpersonal warmth; confidentiality and professionalism; adaptability; attention to detail.

Details

• Location: Mumbai head office, with Sales offices in Delhi and Bangalore.
• Reports to the CFO.