Operations Analyst

Overview

Operations Analyst (Process Executive) responsible for accurate, timely completion of day-to-day production activities and adherence to SLA cut-off times in a Private Banking context.

What you'll do

• Complete day-to-day production duties to ensure accurate and timely delivery.
• Ensure adherence to SLA cut-off times and quality of processing.
• Respond to queries and first-level escalations for routine activities within specified time frames.
• Review client account opening documentation per regulatory and internal policies.
• Validate KYC and client static information in core banking systems.
• Perform static amendments and update client records in core banking systems.

What you'll need

• Diploma or degree in a related discipline.
• 2–4 years’ experience in client on-boarding / static data amendments in Private Banking.
• Hands-on experience reviewing client on-boarding documentation.
• Ability to multi-task and work under pressure to meet project timelines.
• Proven ability to leverage AI tools to enhance productivity and optimize workflows while applying critical judgment.

Details

• Location: Pune, India.