Ops Support Specialist 5

Overview

Entry-level operations support role focused on day-to-day support services for General Ledger processes.

What you'll do

• Provide operations support including reconciliation and resolution of General Ledger outages.
• Validate credit card related settlements and perform journals to balance General Ledgers.
• Supervise and escalate resolved General Ledger issues in coordination with the Operations Core Team.
• Recommend work procedures to streamline operations.
• Conduct training, monitor team quality and output, and suggest efficiency improvements.
• Communicate daily with management on productivity, quality, availability, and MIS indicators.
• Analyze operations information, resolve routine issues, and assist with Lean/process improvement projects.

What you'll need

• 2-4 years of relevant experience.
• Proficiency in Microsoft Office.
• Ability to work unsupervised and apply problem-solving capabilities.
• Ability to work occasional weekends to support COB testing.
• Demonstrated analytical and mathematical skills.
• Clear, concise written and verbal communication skills.
• Bachelor’s degree/university degree or equivalent experience.

Details

• Location: Pune, Maharashtra, India.
• Employment type: Full time.