Oracle HCM Application Configuration Specialist

Overview

Configure, support and continuously improve Oracle HCM solutions across Core HCM, OTL, ORC, OLC, Benefits and Compensation, Performance Management and HR Helpdesk, working within Arcadis's Oracle Operation & Optimization domain team.

What you'll do

• Configure and develop solutions built to business requirements.
• Analyse and resolve production issues in line with SLA.
• Work directly with the HCM product owner to plan and prioritise the backlog.
• Work with HCM module leads and cross-functional leads to understand requirements and deliver.
• Ensure efficiency in daily standups, refinements and retrospectives.
• Maintain configuration workbooks and documentation as relevant.
• Prioritise workload and deliver to deadlines.
• Support and guide junior resources in resolving tickets and managing new CI requirements.
• Collaborate and communicate with relevant domain BPOs, BPEs, KBUs and EUs.
• Collaborate with Product Owners, Oracle Operation & Optimization colleagues and third parties to ensure deployed solutions meet business needs.
• Work with third-party vendors to assess and validate proposed solutions, or create proposed solutions to address incidents and problems.
• Participate in the Oracle Quarterly Update process, working with the Test Manager and KBUs to prepare and execute test scripts.
• Join Oracle support sessions to understand Oracle product development.
• Proactively assess the technical landscape and ensure processes and integrations are optimally configured.
• Deliver CI projects in the relevant Oracle domain portfolio with Product Owners, Business Process Owners, Business Process Experts and Oracle Operation & Optimization teams.
• Contribute to POCs and functional design workshops as assigned.
• Prepare documentation of configuration changes for CI projects, including deployment guides and/or KBAs.
• Participate in technical solution development, documentation and technical testing to ensure solutions follow best design practices.

What you'll need

• Excellent business and application knowledge in the Oracle HCM domain.
• Proven experience in BAU support and the continuous improvement lifecycle.
• Strong knowledge of end-to-end HR business processes, with the ability to resolve issues quickly and convert business requirements into system solutions.
• Experience in HCM fast formulas, HDLs and HCM Extracts.
• Experience with Azure DevOps.
• Experience in the HCM domain with the ability to assess the impact of change.
• Ability to work on Continuous Improvement and business projects when needed.
• Ability to review and challenge proposed solution designs.
• Excellent communication skills.
• Ability to work in a fast-moving environment with global stakeholders.
• Bachelor's degree or equivalent work experience and practical knowledge.
• 5+ years of proven experience as an Oracle Cloud HCM developer/configurator.
• Agile/CI framework knowledge and experience.
• Demonstrated technical aptitude and attention to detail.

Nice to have

• Knowledge of Oracle Integration Cloud, SQL, OTBI and BI Publisher.
• Experience in stakeholder management.
• 5+ years of hands-on Oracle HCM configuration/development.
• Experience in agile delivery frameworks/methodologies.
• Experience in managing incidents and problems.
• Oracle Cloud Certification.
• Experience in designing and delivering changes/solutions in an Oracle landscape for a global organisation.

Details

• Locations: Hyderabad, Bangalore, Mumbai, Noida (India); Makati, Metro Manila (Philippines).