Order to Cash Operations Analyst

Overview

Order to Cash Operations Analyst within Accenture's Finance Operations vertical, handling billing processing, cash application and accounts receivable activities across the order-to-cash lifecycle.

What you'll do

• Manage end-to-end Order to Cash (OTC) processes, including order management, billing, collections, cash application, and accounts receivable activities.
• Process and maintain customer sales orders and order-related transactions.
• Generate customer invoices and perform billing adjustments as necessary.
• Monitor customer accounts and follow up on overdue invoices to ensure timely collections.
• Perform cash application activities, including posting and allocating customer payments.
• Investigate and resolve payment discrepancies, deductions, claims, and disputes.
• Perform customer account reconciliation.
• Collect operational data reports, conduct analysis and reconcile transactions to help determine financial outcomes.
• Design the process and configure the technology to support creating and issuing customer invoices, from invoice creation through issuance and creation of the corresponding receivable.
• Solve lower-complexity problems in the analysis of cash application queries, including unapplied cash reconciliation and suspense account reconciliation.

What you'll need

• BCom.
• 3 to 5 years of experience.
• Good understanding of cash applications, the process of applying unapplied cash, and reconciliation of suspense accounts from payment receipt to finalization.

Details

• Location: Gurugram.
• Rotational shifts may be required.
• Moderate level instruction on daily work tasks and detailed instructions on new assignments.
• Individual contributor role as part of a team, with a focused scope of work.
• Day-to-day interaction with peers within Accenture before updating supervisors; limited exposure with clients or Accenture management.