Order to Cash Operations Associate

Overview

Order to Cash Operations Associate aligned with the Finance Operations vertical, supporting the determination of financial outcomes through collection of operational data and reports, analysis, commission-to-account mapping and transaction reconciliation.

What you'll do

• Create and issue customer invoices.
• Process cash receipting and reconciliation.
• Review debit notes, identify process gaps, and follow up with the sales client team on reasons behind debit notes and unrecognized revenue.
• Support receipting, invoicing, collections, accounts receivable, reconciliation, refund or write-off order management, sales orders, order processing, order fulfillment, and journal entries.
• Address cash-application queries and coordinate with customers.
• Apply unapplied cash, reconcile suspense accounts, and process payments from receipt through finalization.
• Collect and analyze operational data and reports, and reconcile transactions.
• Solve routine problems using precedent and general guidelines.
• Partner with onshore or regional teams to seek resolution on inquiries.

What you'll need

• Any graduation.
• 1 to 3 years of experience.
• Order to Cash skill.
• Available to work rotational shifts, as required.

Nice to have

• Process transformation and project management are value-added skills.

Details

• Location: Gurugram.
• Works under detailed to moderate instructions for daily tasks and detailed instructions for new assignments; makes decisions affecting own work; contributes as an individual team member within a predetermined, focused scope of work.
• Interacts primarily with the immediate team and direct supervisor.
• Rotational shifts as required.