Order to Cash Operations Associate

Overview

Order to Cash Operations Associate within the Finance Operations vertical, supporting the determination of financial outcomes by collecting operational data and reports, conducting analysis, mapping commission amounts to accurate accounts and reconciling transactions.

What you'll do

• Create and issue customer invoices.
• Perform cash receipting and reconciliation.
• Review debit notes, identify process gaps, and follow up with the sales client team on reasons behind debit notes and unrecognized revenue.
• Support receipting, invoicing, collections, accounts receivable, reconciliation, refund or write-off order management, sales orders, order processing, order fulfillment, and journal entries.
• Address cash-application queries and coordinate with customers.
• Apply unapplied cash, reconcile suspense accounts, and process payments from receipt through finalization.
• Collect and analyze operational data and reports, and reconcile transactions.
• Solve routine problems using precedent and general guidelines.
• Partner with onshore or regional teams to seek resolution on inquiries.
• Process billing (upstream and downstream), cash applications, invoicing, collections and accounts receivable, order management and fulfillment, and journal entries and transaction reconciliation.

What you'll need

• Any graduation.
• 1 to 3 years of experience.
• Interact primarily with the immediate team and direct supervisor.
• Work under detailed to moderate instructions for daily tasks and detailed instructions for new assignments.
• Make decisions affecting your own work.
• Contribute as an individual team member within a predetermined, focused scope of work.

Nice to have

• Process transformation and project management skills.

Details

• Location: Gurugram.
• Available to work rotational shifts, as required.