Order to Cash Operations Associate

Overview

Order to Cash Operations Associate within Accenture's Finance Operations vertical, responsible for collecting operational data and reports, reconciling transactions, and supporting the end-to-end cash collection process from order receipt through collections and revenue assurance.

What you'll do

• Create and issue customer invoices.
• Perform cash receipting and reconciliation.
• Review debit notes, identify process gaps, and follow up with the sales client team on reasons behind debit notes and unrecognized revenue.
• Support receipting, invoicing, collections, accounts receivable, reconciliation, refund or write-off order management, sales orders, order processing, order fulfillment, and journal entries.
• Address cash-application queries and coordinate with customers.
• Apply unapplied cash, reconcile suspense accounts, and process payments from receipt through finalization.
• Collect and analyze operational data and reports, and reconcile transactions.
• Solve routine problems using precedent and general guidelines.
• Partner with onshore or regional teams to seek resolution on inquiries.
• Map commission amounts to accurate accounts.
• Support billing processing (upstream and downstream), cash applications, invoicing, collections and accounts receivable, order management and fulfillment, and journal entries and transaction reconciliation.

What you'll need

• Any graduation.
• 1 to 3 years of experience.
• Skill in Order to Cash (OTC).
• Work under detailed to moderate instructions for daily tasks and detailed instructions for new assignments.
• Make decisions affecting your own work.
• Contribute as an individual team member within a predetermined, focused scope of work.
• Be available to work rotational shifts, as required.

Nice to have

• Process transformation and project management skills.

Details

• Location: Gurugram.
• Rotational shifts may be required.