Partner Associate

Overview

Scaled Partner Associate owning Intelligems’ unowned, long-tail agency partner base (200+ accounts) with a digital-first, written activation motion.

What you'll do

• Act as the primary point of contact for unowned partners with questions on accounts, referrals, program mechanics, and the Intelligems product.
• Run signal-based outreach (e.g., new clients, account overlaps, referral eligibility, spiff programs, product updates).
• Keep partners engaged and informed using written, non-call-based relationship management.
• Create and maintain enablement assets (email templates, FAQs, quick-reference guides).
• Identify partners showing activation or high potential and escalate them to the appropriate partner manager.
• Maintain HubSpot hygiene for partnerships (partner records, associations, and deal attribution accuracy).

What you'll need

• Strong written communication skills to manage relationships over email and Slack.
• Organization and attention to detail, especially with CRM data.
• Proactive attitude to notice issues and address them without being asked.
• Process-oriented mindset to templatize, automate, or scale repetitive work.
• Comfort working across HubSpot, Slack, Pylon, and Euler.
• Interest in SaaS or the Shopify/ecommerce ecosystem (a plus).

Details

• Reporting to the Director of Agency Partnerships.
• Written activation with escalation paths to a partner manager when a partner shows high potential.
• Program involves onboarding support via a partner portal and tools including Slack.
• Role is measured on referral activity, partner activation rate, inbound response time, HubSpot data quality, and escalation quality.