People Operations Associate - Regional

Overview

Manage day-to-day HR operations for employees across multiple countries, covering payroll, EOR and HR vendors, onboarding and offboarding, employee records, and local employment requirements. The role currently supports approximately 15-20 countries and will expand as BJAK grows into new markets.

What you'll do

• Manage monthly payroll operations across multiple countries, including payroll inputs, changes, deductions, validation and reconciliation.
• Coordinate with EOR, payroll and HR service providers to ensure employees are paid accurately and on time.
• Manage employee onboarding, contract changes, transfers and offboarding across different countries.
• Maintain accurate employee records, employment documents and HR system data.
• Manage day-to-day EOR and HR vendor operations, including employee cases, invoices, service issues and escalations.
• Research employment requirements in new and existing markets, including payroll, statutory benefits, leave, termination and employment compliance.
• Maintain country-specific HR documentation, processes and SOPs.
• Identify payroll, employment or operational issues and work with internal teams and vendors to resolve them.

What you'll need

• 2+ years of experience in HR operations, payroll, people operations or a related role.
• Strong attention to detail, particularly when handling payroll, employee data and employment documentation.
• Ability to research local employment requirements and turn them into clear processes and documentation.
• Strong Excel or spreadsheet skills and experience working with HR systems.
• Good written and spoken English.
• Ability to manage multiple countries, vendors and deadlines at the same time.

Nice to have

• Experience supporting employees across multiple countries.
• Hands-on experience with payroll, EOR providers or international HR vendors.