Overview
Support programme governance, planning, risk and issue management, resource and financial oversight, reporting, tooling, stakeholder engagement, and change management for banking and financial services programmes.
What you'll do
- Develop and sustain the programme governance framework, including the reporting cadence, meeting structures, and associated artifacts.
- Ensure compliance with the Change Delivery Standards (CDS) and promote awareness of these standards throughout the Programme.
- Conduct regular reviews to evaluate the Programme's adherence to established standards.
- Promote consistency across programme documentation, RAID logs, change controls, and other relevant records.
- Ensure the accurate and consistent use of programme data within the Bank's systems, including Clarity and ADO.
- Provide support to teams within the Programme and its underlying initiatives.
- Prepare materials for the Programme Steering Committee, including Terms of Reference, Progress Reports, call minutes, and other necessary documents.
- Support the Programme/Project Manager in developing and maintaining Programme/Project plans aligned with the approved business case.
- Ensure that initiative plans are synchronized and integrated with the overall Programme delivery plan.
- Track key milestones and timelines.
- Facilitate the identification and assessment of Programme-level risks and support comprehensive risk mitigation plans.
- Collaborate with the Programme/Project Manager to manage risks and issues effectively and update them in Clarity.
- Consolidate and monitor the comprehensive resource management view of the Programme and identify gaps relative to forecasted requirements.
- Input actual and forecasted resource data into Clarity.
- Work with the Programme/Project Manager to determine staffing needs and changes for the Programme.
- Support the development and maintenance of Programme/Project budgets and financial forecasts.
- Monitor actual Programme/Project expenditures against approved budgets.
- Identify opportunities for cost savings and efficiency improvements across the delivery process.
- Deliver progress reports, dashboards, and status updates for stakeholders at all levels.
- Document approved business cases and subsequent Change Requests accurately in Clarity.
- Keep Clarity updated with Programme data, including status updates, milestones, financials, risks, issues, dependencies, and resource forecasts.
- Ensure benefits forecasts and actuals are accurately reflected in Clarity.
- Support a comprehensive Programme-wide communication plan, including stakeholder engagement, briefings, and updates.
- Serve as a central coordination point across business units, workstreams, and external partners.
- Support change management initiatives by aligning messaging and readiness activities.
- Promote continuous improvement through PMO best practices, documented lessons learned, and improved delivery processes.
- Support Programme/Project change management training and communication strategies.
Details
- Location: Bangalore, India.
- Experience: 8-12 years.
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