Pre-Sales Application Engineer

Overview

Pre-Sales Application Engineer providing technical application support for Agilent’s Chemistries and Supplies Division (CSD) portfolio, supporting customer success in chromatography workflows.

What you'll do

• Serve as primary technical resource for customer inquiries on chromatography columns, sample preparation products, and laboratory consumables.
• Provide application guidance and troubleshooting for HPLC/LC-MS/GC/GC-MS-related analytical challenges.
• Help customers achieve optimal method performance through product selection and application recommendations.
• Support method development, transfer, and optimization using Agilent chromatography columns and consumables.
• Conduct customer training activities such as programs, workshops, seminars, and webinars.
• Partner with sales and collaborate cross-functionally with service and product teams to address customer needs.
• Stay current with industry trends and competitive technologies in chromatography workflows.

What you'll need

• Minimum 5 years of relevant laboratory, applications, technical support, or customer-facing experience.
• Hands-on experience with HPLC, UHPLC, LC/MS, GC, and/or GC/MS techniques.
• Experience in method development, troubleshooting, and analytical workflow optimization.
• Bachelor’s or Master’s Degree in Chemistry, Analytical Chemistry, Pharmaceutical Sciences, Chemical Engineering, Life Sciences, or a related scientific discipline.
• Strong understanding of chromatographic theory and analytical chemistry principles.
• Ability to troubleshoot analytical methods and chromatography-related issues.
• Excellent verbal and written communication skills with strong presentation and customer engagement.

Details

• Location: New Delhi, India.
• Employment schedule: full time weekly schedule.
• Travel: 35% of the time.
• Shift: Day.