Principal Software Engineer- CRM

Overview

Principal Software Engineer for the CRM Product Platform Engineering team at HubSpot. The role focuses on making HubSpot deeply configurable for customers at scale while maintaining reliability and building production-grade product capabilities.

What you'll do

• Define technical patterns for CRM configurability and extension, including custom workspaces and no-code/low-code surfaces.
• Develop AI-powered personalization capabilities that scale across millions of users.
• Prototype rapidly and turn early-stage ideas into production-grade product features.
• Ship production code at 75%+ of the time, architecting by delivering working software.
• Build alignment and communicate trade-offs across multiple groups and engineering teams.
• Provide technical mentorship to raise engineers’ bar on full-stack product thinking and AI-enabled development.

What you'll need

• Experience delivering impact across both backend systems and product-facing layers end-to-end.
• Experience delivering AI-powered product features with real user impact.
• A product-first mindset focused on customer experience in design reviews.
• Background operating in a product-led SaaS environment at scale, including work with enterprise customers.
• A preference for working prototypes and shipped code over long design documents.

Details

• Work location: Remote - USA.
• Onboarding requirement for Engineering roles: attend a regional HubSpot office for in-person onboarding.