Process and Data Analyst

Overview

Process and Data Analyst role in Citi’s Enterprise Productivity and Efficiency (EP&E) CitiLean Reengineering team, supporting Global EP&E Lean programs based in Gurgaon.

What you'll do

• Learn and apply Lean methodology and framework to solve business problems.
• Support senior project teams with strategic problem statements and mobilization plans.
• Perform process mapping and analysis to identify problems and opportunities.
• Develop hypotheses and identify key pain points.
• Define data requirements and conduct analysis to validate pain points.
• Conduct root cause analysis with process SMEs.
• Plan, track, and report project milestones and deliverables; support solution design and development.

What you'll need

• 3-5 years experience in bank services.
• Structural thinking for data and analysis.
• Excellent PowerPoint and Excel skills (must have).
• Excellent problem-solving skills and ability to work cross-functionally.
• Good articulation and communication skills.
• Ability to adapt to changing requirements.
• Ability to influence, negotiate, and resolve conflicts with senior leaders.

Details

• Location: Gurugram, Haryana, India.
• Work type: Full time.
• Travel: Yes, about 30% of the time (based on business requirement).