Product Manager

Overview

Define product strategy and roadmap for Entertainment payroll products, partnering with Product Managers, UX Designers and other teams to build functionality that meets customer needs.

What you'll do

• Define product strategy and roadmap for Entertainment payroll products based on judgement combined with heavy user research, stakeholder interviews and analytics
• Drive the product- and business-planning processes for cross-functional teams
• Establish deep understanding of the relationship between your product, integrated products and related system functionality and business processes
• Work with internal and external stakeholders to understand business needs and articulate use cases to define product requirements
• Collaborate with Sales, Customer Success, Implementations, Support and Payroll Operations teams to gather and incorporate product feedback into the roadmap
• Identify and diagnose issues, document assumptions and design solutions
• Lead large-scale, cross-functional product initiatives including related system integrations
• Prioritize and manage an agile backlog of product features and enhancements in a demanding and constantly changing environment
• Work with the development team to ensure requirements are clearly communicated through user stories/epics, PRDs, mockups, prototypes and other key artifacts
• Work closely with the UX Design team to provide direction for overall design and usability of the product
• Assess current competitor offerings and seek opportunities for differentiation
• Develop, implement, and maintain production timelines across multiple departments
• Appraise new product ideas and strategize appropriate go-to-market plans
• Be responsible for User Acceptance Testing (UAT) and close coordination with Engineering and Quality Assurance (QA) teams to ensure acceptance criteria are met
• Act as a primary point of contact to triage escalated issues routed through Support and/or Professional Services
• Partner with the Technical Documentation team and Support to clearly communicate and define product changes
• Help ensure Product Management builds and maintains a centrally located, 12-month roadmap and product backlog
• Stay up to date on Payroll related trends and changing requirements
• Assist with user acceptance testing and provide clarification to aid in resolving defects/bugs
• Assist Product Marketing and Sales teams in developing and supporting go-to-market strategies for new feature and product launches

What you'll need

• 8+ years of Product management or Operations experience with enterprise entertainment payroll products
• Experience with the entertainment industry payroll process
• Experience with union pay agreements and their use during crew onboarding, timekeeping and hours-to-gross calculations
• Effective at leading through influence across multiple competing stakeholder groups, with superior written and presentation communication skills
• Strong execution focus and ability to create an actionable plan amid a degree of ambiguity
• Detail-oriented with excellent problem-solving and decision-making skills
• Previous experience collaborating with others to refine project, process, and/or application needs from high-level requirements
• Excellent communication and organization skills; ability to connect across various domains, skills, and disciplines
• Great balance of software business and technical savvy/aptitude with the ability to quickly understand customer problems
• Ability to become a true product expert with flexibility to respond to various business and team needs
• Experience working in an Agile environment with a strong understanding of its common practices, processes and tactics
• Ability to contribute to and supervise Agile Scrum rituals such as standups, grooming sessions and Sprint Demos
• Demonstrated high level of grit and initiative to get things done

Nice to have

• Understanding of and previous experience with HR platforms and core functionality

Details

• Location: Noida, Uttar Pradesh
• On-site role