Product Manager, Operations Transformation Platforms, AVP

Overview

Assistant Vice President (AVP) Product Manager for an Operations Transformation Platform focused on optimizing email-driven workflows.

What you'll do

• Own delivery of platform workstreams, primarily for email process optimization and feature/defect resolution.
• Translate strategic objectives into executable delivery plans and manage dependencies, risks, and trade-offs.
• Lead requirements definition, including user stories and acceptance criteria, before build.
• Support testing and release across multiple environments and ensure production readiness with documentation/communication.
• Participate in early-life support and adoption to drive stable outcomes.
• Partner with Operations and Technology to prioritize and resolve production issues.
• Provide day-to-day stakeholder updates on delivery progress, risks, and decisions.

What you'll need

• Experience delivering products/platforms or complex change in financial services or another regulated, high-volume environment.
• Exposure to optimizing or transforming email-based or case-driven operational processes.
• Ability to operate with end-to-end delivery responsibility within an agreed strategic framework.
• Structured and disciplined approach to requirements definition and execution.
• Experience supporting releases into live production environments.
• Clear communication with technical and non-technical stakeholders.

Details

• Location: Bangalore, India (ATS: Bangalore, Velankani Tech Park).