Project Coordinator

Overview

Support project delivery and operational governance for JLL's global IT team on Enterprise Application initiatives, coordinating documentation, audit tracking and small-scale projects across Microsoft, work management and business intelligence platforms.

What you'll do

• Provide project and product support across multiple teams, assisting project teams with documentation and status updates.
• Maintain documentation, including project artifacts, process documents, and governance records, ensuring content is current, organized, and accessible.
• Track audit deliverables, coordinating evidence collection and due dates with project and platform teams.
• Monitor operational governance milestones and adherence to standards across projects and platforms, escalating gaps as necessary.
• Manage small-scale Enterprise Application projects and initiatives across Microsoft, work management, and business intelligence platforms.
• Develop, define, and execute project plans, schedules, budgets and deliverables.
• Identify the resource needs for projects, assist in defining project roles.
• Ensure the timely delivery of projects within the defined scope and budget constraints.
• Monitor project performance using appropriate tools and techniques.
• Provide regular reports on project progress, including key performance indicators (KPIs) and metrics.
• Identify and track project risks, including helping develop mitigation strategies and contingency plans.
• Monitor and report on project risks and issues and escalate as necessary.
• Facilitate communication between technical teams and business stakeholders.
• Engage with stakeholders to gather technical requirements and expectations.
• Collaborate with Platform owners and technical stakeholders to understand the roadmap and align product and services vision.
• Support feature roll-outs via the approved change management process, including user training and post-rollout support.
• Identify opportunities for process improvement.
• Stay informed on emerging tools, including AI, that can improve project delivery.

What you'll need

• Bachelor's degree in computer science, Information Technology, a related field, or equivalent practical experience.
• At least 2-4 years of general professional experience, including experience with Microsoft technologies such as Office 365.
• Experience in project coordination, project management, or team leadership.
• Experience maintaining project documentation in SharePoint and supporting audit or governance tracking.
• Working knowledge of Office 365, collaboration and work management technologies, such as SharePoint, OneDrive, Exchange Online, Teams, Microsoft Purview, Box, Webex, Smartsheet, Monday.com, etc.
• Working knowledge of Office 365 security, compliance, and governance, including familiarity with retention policies, DLP, and legal hold.
• Good understanding of JLL business lines and business user personas.
• Strong communication and collaboration skills, both verbal and written.
• Strong analytical, critical thinking, organizational, and attention-to-detail skills.

Nice to have

• PMP or CAPM certification.

Details

• Location: On-site, Bengaluru, KA.
• Scheduled weekly hours: 40.