Project Coordinator, eCOA

Overview

Project Coordinator within Clario's eCOA team, supporting Project Managers and cross-functional teams to coordinate eCOA clinical study activities from startup through closeout.

What you'll do

• Support Project Managers throughout the planning, setup, monitoring, and closeout phases of eCOA clinical studies.
• Coordinate study database setup activities, project documentation, and operational deliverables.
• Maintain accurate and organized study documentation and project records throughout the study lifecycle.
• Coordinate device and equipment distribution, tracking, reconciliation, and associated study logistics.
• Create, maintain, and distribute project reports, status updates, meeting materials, and study communications.
• Coordinate Project Assurance meetings, document meeting minutes, and track action items through completion.
• Support documentation and database updates associated with study scope changes.
• Assist with project financial activities, including invoice reconciliation follow-up and preparation of reports supporting study forecasting.
• Monitor project milestones and outstanding activities to help ensure agreed timelines and customer commitments are achieved.
• Document and track project issues and customer escalations, supporting timely follow-up and resolution.
• Respond to customer inquiries and participate in sponsor meetings, project calls, and cross-functional discussions as required.
• Take ownership of assigned project activities and manage specific project deliverables when appropriate.
• Ensure required training and project documentation are completed in accordance with established procedures.
• Contribute to process improvement initiatives that enhance eCOA project delivery, quality, and operational efficiency.

What you'll need

• Bachelor's degree preferred, or equivalent combination of education and relevant professional experience.
• 1 to 3 years of experience within pharmaceutical, biotechnology, clinical research, healthcare, life sciences, or a related industry.
• Understanding of the drug development process and clinical trial environment.
• Strong organizational, planning, prioritization, and time-management skills.
• Excellent attention to detail and commitment to delivering accurate, high-quality work.
• Strong interpersonal skills with the ability to collaborate effectively across cross-functional and global teams.
• Excellent verbal and written communication skills with the ability to communicate effectively in English.
• Proficiency with Microsoft Office applications, including Excel, Word, PowerPoint, Outlook, and Teams.
• Ability to manage multiple priorities and adapt effectively to changing project requirements.
• Customer-focused, proactive approach with strong follow-through and responsiveness.

Nice to have

• Experience supporting eCOA, ePRO, eConsent, clinical technology, or other technology-enabled clinical trials.

Details

• Location: Bangalore, India.
• Remote work flexibility offered.