Project & Program Management II

Overview

Manage and coordinate multiple internal, cross-functional and technical information systems projects from initiation through delivery and closure. Projects may involve network, server or software implementation and upgrades, and PC deployment.

What you'll do

• Plan and coordinate internal information and system-specific projects from initiation to delivery.
• Manage multiple, cross-functional and technical projects.
• Partner with functional teams during initiation, plan, design, procurement, deployment and post-deployment phases.
• Manage and track program milestones, timelines and overall deliverables.
• Create and maintain comprehensive project documentation, including schedules, reviews, process documents and risk analysis.
• Define project scope and objectives with relevant stakeholders and ensure technical feasibility.
• Drive project lifecycle milestones from concept commit through project closure and advocate change management.
• Use metrics and KPIs to measure project performance using appropriate tools and techniques, and provide regular status updates.
• Participate in internal process improvements and remove gaps across multiple teams and functions.
• Account for risks and provide risk mitigation strategies.
• Serve as a point of contact for vendor partners and internal stakeholders.
• Coordinate and assist with regularly scheduled meetings with core teams.
• Evaluate post-project results against metrics and recommend or implement changes to improve delivery practices and processes.
• Perform other duties as required.

What you'll need

• Bachelor’s degree (B.S/B.A) from four-college or university and 2 to 5 years’ related experience and/or training; or equivalent combination of education and experience.
• Build productive internal and external working relationships.
• Exercise judgment within defined procedures and practices to determine appropriate action.
• Understand project management teams, resolving conflict and meeting schedule timelines.
• Have a technical background with experience working with Engineers on continuously improving Products, Tools and Systems.
• Create and drive project business requirements.
• Have excellent communication skills, including verbal, written and documentation skills.
• Work on multiple projects and assignments concurrently.
• Be a self-starter who is able to quickly learn new tools and gain familiarity with new processes and technologies with minimal assistance.
• Have experience creating spreadsheets, presentation material and project/process documentation.
• Have strong observational and analytical skills, including the ability to collect, organize, analyze and disseminate significant amounts of information.
• Have strong attention to detail and accuracy.
• Track and report metrics and manage risks.
• Collaborate with stakeholders and communicate project updates to client executives.
• Create basic SQL queries.

Nice to have

• Various certifications.
• Change management knowledge.
• Familiarity with various project management methodologies.
• Experience with Google Workspace products, including Google Sheets and Google Slides.
• Cloud experience.
• Knowledge of AI Governance and AI Models.

Details

• Remote in India.
• Must be able to perform office-related tasks, which may include prolonged sitting or standing.
• Must be able to move from place to place within an office environment.
• Must be able to communicate effectively.
• Some positions may require occasional repetitive motion or movements of the wrists, hands and/or fingers.