QA Engineer Team Lead

Overview

Lead a team of QA Engineers at SupplyHouse.com, ensuring delivery of high-quality software through test planning, execution and automation strategy. Full-time, remote from India, reporting to the Manager, QA.

What you'll do

• Design, develop and execute comprehensive test plans and test cases for functional, non-functional, regression, performance and accessibility testing.
• Review test cases, automation scripts and test results to ensure coverage, accuracy and alignment with business requirements.
• Identify, document, track and communicate software defects using bug-tracking tools, ensuring timely resolution.
• Analyze testing metrics and results to provide insights and recommendations for improving QA processes and product quality.
• Lead test automation initiatives by developing, maintaining and enhancing automated test scripts using tools such as Selenium, Cypress, Appium or Playwright.
• Collaborate with developers, product owners and stakeholders to understand requirements and define effective testing strategies.
• Participate actively in Agile ceremonies, including sprint planning, stand-ups, reviews and retrospectives.
• Lead and manage a team of QA Engineers, overseeing day-to-day performance, workload distribution and career development.
• Mentor and support QA team members by providing coaching, technical guidance and best-practice standards.
• Set clear objectives aligned with team, department and organizational goals.
• Understand team engagement and motivation; actively support employee retention and growth.
• Provide input into QA resource planning and staffing decisions.
• Serve as a hiring manager for L1–L2 QA roles, including reviewing assessments, conducting interviews and contributing to hiring decisions.
• Partner with leadership to align quality goals with business objectives.
• Interface with senior leadership and cross-functional teams to understand business needs and communicate quality insights.
• Contribute to continuous improvement initiatives within the QA function and across engineering teams.

What you'll need

• High-level proficiency of written and verbal communication in English.
• Bachelor's degree in Computer Science, Information Technology, Engineering or a related field.
• 5+ years of experience in Quality Assurance with a strong focus on functional and automated testing.
• 1-2 years of experience in a formal people leadership role, or a combination of 1-2 years of experience as a people manager plus prior experience as a Technical Lead with clear ownership over delivery, mentoring and cross-functional coordination.
• Hands-on experience with test automation frameworks and tools such as Selenium, Cypress, Appium or Playwright.
• Experience working in Agile/Scrum development environments.
• Proven ability to analyze complex systems and resolve testing challenges.
• Hands-on experience with both frontend and backend testing, including web application testing, APIs/services, integrations and data validation.

Nice to have

• Experience defining QA metrics and improving testing processes at scale.
• Experience using AI platforms to increase productivity (ex: Claude, Copilot, ChatGPT, etc.) with an understanding of LLMs and multi-agent systems applied to QE use cases.

Details

• Full-time, remote from India, employed through an Employer of Record (EOR).
• Schedule: Monday through Friday, with a minimum overlap of 4-5 hours per day with 8:00 a.m. to 5:00 p.m. U.S. Eastern Time.
• Remote employees are expected to work in a distraction-free environment.