QA Lead -Salesforce Automation

Overview

Senior QA Engineer role focused on Salesforce test automation, defining test strategy and engaging directly with clients within an Agile delivery pod.

What you'll do

• Design, develop and maintain automation frameworks for Salesforce and web applications using Playwright, Selenium and Copado.
• Set up and govern the testing process from project inception, including test environments, test data, tooling and quality gates.
• Define test strategies, test plans and test cases aligned to business requirements and process flows.
• Execute functional, regression, integration and smoke testing, and integrate automated suites into CI/CD pipelines.
• Engage directly with clients to clarify requirements, present quality status, and ideate on improvements to coverage and process.
• Prepare and maintain quality documentation, including test reports, defect reports, traceability matrices and automation guides.
• Perform defect triage and root cause analysis, and drive resolution with development teams.
• Support release activities, UAT and production validation, and mentor junior QA engineers on best practices.

What you'll need

• 7–10 years of experience in software quality assurance, with a strong focus on Salesforce testing and test automation.
• MANDATORY: Strong hands-on experience in Salesforce automation testing across Lightning Experience, Apex, flows, and integrated business processes.
• MANDATORY: Strong hands-on expertise in Playwright for end-to-end test automation (TypeScript or JavaScript preferred).
• Hands-on experience with Selenium WebDriver and Copado for Salesforce release testing and CI/CD-integrated deployments.
• Experience designing and maintaining reusable automation frameworks (Page Object Model, data-driven and keyword-driven approaches).
• Experience with functional, regression, integration, smoke and UAT support testing, and with API testing using Postman or REST Assured.
• Working knowledge of Git and of integrating automation suites into CI/CD pipelines (Jenkins, GitHub Actions or Azure DevOps).
• Experience with test management and defect tracking tools such as Jira, Azure DevOps, TestRail or Xray.
• Ability to set up the complete testing lifecycle, including test strategy, test plans, environment and test data setup, entry and exit criteria, and traceability matrices.
• Proven adherence to QA best practices such as risk-based testing, shift-left testing, root cause analysis and defect lifecycle management.
• Strong documentation skills, including test strategies, test reports, automation framework guides and runbooks.
• Ability to communicate directly with clients, presenting test progress, quality metrics, risks and dependencies in a clear and professional manner.
• Ability to ideate with clients and provide well-reasoned suggestions on automation coverage, quality improvements and process optimization.
• Strong verbal and written communication skills, with the ability to explain technical concepts to technical and non-technical stakeholders.
• Strong analytical and problem-solving abilities, with comfort in requirement discussions, estimation, and sprint ceremonies within an Agile pod.
• Bachelor's degree in Computer Science, Information Technology, Engineering or a related discipline, or equivalent practical experience in Salesforce quality assurance and test automation.

Nice to have

• Salesforce Core experience across Sales Cloud, Service Cloud and Experience Cloud.
• Financial Services Cloud testing experience, including household and financial account management, relationship management, and compliance-driven workflows.
• Other automation and testing tools such as Provar, Cypress, TestNG, JUnit, Cucumber (BDD), Appium, JMeter or Gearset.
• Experience with Apex unit test validation, SOQL and data validation, and sandbox or environment management strategies.
• Salesforce certifications such as Administrator, Platform App Builder, Platform Developer I, or Financial Services Cloud.
• Experience working with global teams and offshore–onshore delivery models.
• Relevant certifications.

Details

• Location: DGS India - Pune - Indiqube Orchid.
• Work model: Agile delivery pod (client-facing).
• Employment type: Full time; contract type: Permanent.