Reg reporting Ops – Nomura

Overview

Provide exceptional customer experience to a broad range of clients and ensure the fast and effective management of client workflows in a client-facing regulatory reporting role.

What you'll do

• Manage a team in the transaction reporting domain.
• Deal with customer enquiries and requests and manage them efficiently and in a timely manner until resolution.
• Help clients understand how the solution works and how to resolve reporting issues.
• Participate in client training and site visits.
• Escalate issues in a timely manner and ensure follow-up and resolution.
• Assist in validation or UAT for issue resolution.
• Work on client-specific projects.

What you'll need

• 4-6 relevant experience in managing a team in the transaction reporting domain.
• Comfort communicating with clients.
• Ability to answer regulatory queries.
• Ability to resolve daily reporting issues.
• High degree of technical competence.

Nice to have

• Some experience in EMIR, MiFID, ASIC, CFTC, SEC and/or SFTR.

Details

• Location: Mumbai, India.
• The role is client facing.