Sales Associate

Overview

Manage a sales channel (direct, online, or retail sales) for MONTBLANC, developing channel strategies, managing channel partners and relationships with key customer decision-makers.

What you'll do

• Manage a sales channel, such as direct sales, online sales, or retail sales.
• Develop and implement channel sales strategies that align with overall business objectives.
• Identify new business opportunities, set sales targets, and monitor performance metrics to ensure the channel meets or exceeds sales goals.
• Manage relationships with channel partners, negotiate contracts, and provide training and support so partners can sell the organization's products or services effectively.
• Develop and implement relationship management plans for complex potential customer accounts to build relationships with relevant decision-makers and influencers.
• Set clear objectives for each sales call; develop and deliver presentations tailored to customer interests, needs, issues, and concerns; gather and analyze relevant information; and secure agreement to a statement of customer requirements.
• Cultivate a personal network within the business sector and represent the organization at industry events to obtain market intelligence and enhance visibility and reputation.
• Configure complex product-and-services solutions and associated contractual terms that meet the customer's mid- to long-term needs, incorporating input from internal specialists.
• Present solutions to customer representatives and negotiate agreements within predefined commercial parameters, or review and authorize sales proposals that deviate from standard terms, escalating to senior management as necessary.
• Manage and deliver pricing and terms projects, negotiating with external strategic partners on pricing and terms.
• Control specific segments of business performance metrics, ensuring strategic alignment with financial goals and objectives.
• Manage a portfolio of contracts and negotiate service-level agreements, planning, coordinating, and supervising activities related to major contracts.
• Oversee implementation and maintenance of the CRM system within the area of responsibility, identifying and communicating opportunities for improvement.
• Implement and control compliance management for specific segments of the organization's external partners.
• Develop product education courses to meet identified needs, improving performance and meeting business requirements.
• Act as a subject matter expert in technology, policy, regulation, or operational management for the team, maintaining external accreditations and up-to-date knowledge of external regulations and industry best practices through continuing professional development, conferences, and specialist media.
• Ensure all activities and responsibilities are conducted in accordance with the company's diversity and inclusion guidelines.

What you'll need

• Master's Degree or equivalent level of education.
• Extensive experience enabling the job holder to handle the majority of situations and advise others.
• Experience in general supervision of more junior colleagues.

Details

• Location: New Delhi.