Sales Operations Manager

Overview

Sales Operations Manager responsible for driving efficiency, visibility, and performance across the sales organization by optimizing processes, systems, analytics, and cross-functional collaboration, and leading a small sales operations team.

What you'll do

• Own end-to-end sales operations processes, including pipeline management, forecasting, market insights, quota setting, and compensation tracking.
• Partner with Sales Leadership to define KPIs, drive accountability, and support execution against revenue targets.
• Collaborate cross functionally to ensure alignment across go-to-market strategy and operations.
• Manage Salesforce (or similar CRM), ensuring data integrity, system adoption, and automation of key workflows.
• Build dashboards and reporting tools to provide clear visibility into funnel health, sales performance, and rep productivity.
• Identify bottlenecks in the sales process and implement scalable solutions to improve efficiency.
• Provide actionable insights and support strategic planning with revenue analytics and market trend data.
• Drive continuous improvement in sales enablement tools, training, onboarding, and operational resources.
• Lead, coach, and develop a small team of sales operations analysts/coordinators, setting clear goals and performance expectations aligned with company revenue objectives.
• Provide regular feedback, mentorship, and career development planning.
• Foster a culture of accountability, collaboration, and innovation within the team.
• Partner with leadership to resource-plan and ensure team alignment with business priorities.
• Model effective leadership behaviors and champion company values.

What you'll need

• 6+ years of experience in sales operations, revenue operations, or business operations.
• Experience in SaaS, marketplace, or cannabis/regulated industries (preferred background).
• Strong data analytics skills with proficiency in Salesforce and BI tools (Tableau, PowerBI).
• Deep understanding of sales processes, revenue forecasting, and GTM strategy.
• Highly organized, detail-oriented, and capable of driving multiple priorities in a fast-paced environment.
• Deep analytical mindset with an ability to break down multi-dimensional business problems and communicate clear, data-supported recommendations.
• Strong communication and executive presentation skills, including the ability to create materials for C-suite or board-level audiences.
• Experience working in fast-paced or rapidly scaling organizations, with a track record of driving impact across cross-functional teams.

Details

• Location: India.