Overview
Onboard Americas restaurateurs onto the Client platform by pitching, convincing and getting them signed for one of Client's commission packages.
What you'll do
- Place outbound calls and receive inbound calls, pitching and convincing restaurateurs to sign for one of Client's commission packages.
- Follow up on time and schedule call backs to customers where necessary.
- Set high standards of performance for self, taking responsibility and accountability for successfully completing assignments and tasks.
- Make advertisers and their needs a primary focus, developing and sustaining productive customer relationships.
- Display expertise through a thorough understanding of products and processes.
- Actively support the advertiser through to code implementation, keeping the advertiser and other key stakeholders informed and updated.
- Escalate problems and issues to the Supervisor or Technical Experts when warranted.
- Meet QA/QC requirements and other key performance metrics.
- Communicate proactively with advertisers and stakeholders.
- Adhere strictly to company policies and processes, and use tools effectively.
- Maintain shift and schedule adherence.
What you'll need
- Excellent communication skills, verbal and written.
- 0-4 years of experience.
Nice to have
- Exposure to basics of Digital Marketing and Web Technologies.
- Knowledge of AdWords.
Details
- Location: Hyderabad, India.
- Role applies to Americas restaurateurs (Client platform onboarding).
Read the full description and apply on the company’s own careers page.