Scrum Master - AVP

Overview

Facilitate and support Agile teams in following Scrum principles, removing obstacles, improving collaboration and communication, and acting as a bridge between the team and external stakeholders as a Scrum Master - AVP.

What you'll do

• Facilitate all Scrum events (Sprint Planning, Daily Stand-ups, Backlog Refinement, Sprint Reviews, Retrospectives) so they are positive, productive and kept within the timebox.
• Ensure value-driven, outcome-focused ceremonies aligned to MCP ways of working.
• Support teams in defining Sprint Goals, managing commitments and avoiding spill-overs.
• Ensure user stories have clear acceptance criteria and are estimated with team consent.
• Maintain backlog refinement and iterate on stakeholder feedback to ensure quality of ceremony artefacts and continuous customer value.
• Coach teams on Agile and Scrum principles, fostering ownership, accountability and self-organisation.
• Create a psychologically safe environment that enables honest reflection and continuous improvement.
• Identify and facilitate removal of conflict and impediments impacting team flow, using metrics to make all work visible.
• Identify and escalate risks, shield the team from interruptions, and proactively manage cross-team dependencies and delivery constraints.
• Promote Agile hygiene including Jira updates, correct status/labels and transparent reporting.
• Act as a bridge between delivery teams and Product Owners, Tech Leads, Architects, Release/Integration teams and other Scrum Masters.
• Facilitate stakeholder collaboration (business stakeholders, product teams, vendors) and build trust with stakeholders.
• Track and report delivery health using Agile metrics (sprint predictability, carry-over, team capacity).
• Represent the team at required governance forums and ensure data quality.
• Support compliance with Barclays governance, risk and control expectations.
• Contribute to Quarterly / PI objectives and Scrum Master OKRs for MCP teams.
• Deputise in-the-moment leadership and drive high-performing team attributes.

What you'll need

• Experience with Agile delivery and facilitating Scrum ceremonies.
• Experience defining Sprint Goals, managing commitments and user stories with clear acceptance criteria.
• Experience coaching teams on Agile and Scrum principles.
• Experience identifying and removing impediments and managing risks and cross-team dependencies.
• Experience with Jira or similar Agile tooling and transparent delivery reporting using Agile metrics.

Nice to have

• Proven experience as a Scrum Master in complex technology delivery environments.
• Strong understanding of Scrum, Agile and Lean principles.
• Scrum certification (CSM, PSM, SAFe SSM).
• SAFe or large-scale Agile exposure.
• Experience working with cross-functional engineering teams (Dev, QA, Architecture).
• Hands-on experience with Jira / Agile tooling.
• Strong facilitation, coaching and conflict-resolution skills.
• Ability to manage multiple stakeholders across business and technology.

Details

• Based in Pune.
• Assistant Vice President level role with leadership responsibilities for coaching and performance objectives.