Security Engineer I – Palo Alto Technologies

Overview

Security Engineer I supporting and enhancing The Hartford’s Palo Alto security platforms within the Information Protection (THIP) organization.

What you'll do

• Assist in implementation, administration, and support of Palo Alto security technologies (firewalls, web filtering, SSL decryption).
• Support day-to-day operations including incident investigation, troubleshooting, and issue resolution.
• Work with senior engineers to maintain system stability, performance, and platform currency.
• Participate in firewall policy reviews and connectivity requests.
• Collaborate with infrastructure, application, and cloud teams on network security requirements.
• Assist with software upgrades, patching, maintenance, and operational reporting/dashboard development.

What you'll need

• 1-3 years of experience in information security, network engineering, systems administration, or related disciplines.
• Basic networking concepts knowledge (TCP/IP, routing, switching, and firewalls).
• Familiarity with security technologies such as firewalls, web filtering, VPNs, or intrusion prevention systems.
• Strong troubleshooting and problem-solving skills.
• Effective verbal and written communication skills.
• Demonstrated ability to learn new technologies and adapt to changing priorities.
• Strong organizational skills and attention to detail.
• Customer-focused mindset and willingness to collaborate across teams.

Details

• Location: India.
• On-call rotation: off-hours on-call rotation as required.
• Environments: on-premises and cloud.