Senior Analyst- Financial Crime Training

Overview

Senior Analyst in the Global Financial Crimes and International Core Compliance Training team, supporting the execution of the compliance training program across the Americas, APAC and EMEA regions.

What you'll do

• Support the execution of the training plan in the Americas, APAC, and EMEA regions.
• Administer LMS activities including course and session creation, learner enrolment and unenrolment, attendance tracking, roster management, and issue resolution.
• Monitor, reconcile and report on eLearning completion data and escalate training delinquencies and other LMS related issues.
• Identify individuals and business lines in scope for the targeted audience of each training course and manage the end-to-end training scoping process in partnership with branch representatives and stakeholders.
• Manage and coordinate the scheduling, tracking and documentation of instructor-led training modules (in person or virtual).
• Monitor and maintain databases and information related to attendance, reporting, feedback and other records related to training sessions.
• Prepare, review and provide Management Information (MI) for monthly reporting and presentation to senior stakeholders.
• Perform data validation, cleansing and reconciliation to ensure the accuracy and integrity of training records and reporting outputs.
• Analyse data to track completion and identify and escalate non-compliant employees in accordance with the International Compliance Training Standard and Procedure.
• Assist with global/regional testing and audit requests with training data submissions.
• Manage and assist in other projects or related duties as required by GFCD Management.
• Manage stakeholder relationships within the region and global team.

What you'll need

• 4-8 years of relevant experience in Training Operations, Learning Administration, LMS Administration, Reporting Operations, HR Operations, Compliance Operations, or a similar operational role.
• Bachelor's degree with equivalent professional experience.
• 2 to 3 years of experience in Learning Management technical capability.
• Strong analytical and problem-solving skills with experience working with large and complex datasets.
• A proactive, motivated approach with a results driven attitude and a strong sense of accountability.
• Ability to handle multiple projects and meet deadlines in a fast-paced global environment.
• Advanced knowledge of the Microsoft suite of applications, including Excel, SharePoint, Word and PowerPoint.
• Excellent written and verbal communication skills and ability to effectively engage with stakeholders across regions.

Nice to have

• Working knowledge of Tableau and/or Power BI.
• Experience within the financial services industry.

Details

• Location: Bangalore (Bengaluru).