Senior Analyst-Fraud Prevention

Overview

Senior Analyst in Fraud Prevention at First Citizens India, part of the Fraud Services Team within Enterprise Operations, responsible for detecting and investigating potentially illicit activity targeting client accounts.

What you'll do

• Compile and analyze transactions across multiple payment channels.
• Review transactions to identify high-risk situations, fraudulent activity, and internal control breakdowns.
• Communicate analysis output effectively.
• Investigate potential risks, fraud, and internal control breakdowns identified through transaction analysis.
• Determine the appropriate course of action to stop further loss and ensure compliance with Bank regulations.
• Serve as a resource for associates and clients to discuss and resolve fraudulent activity and complex fraud issues.
• Protect compromised accounts to prevent subsequent fraudulent transactions.
• Communicate effectively with associates, clients, operations, and peer bank contacts on fraud prevention activity and techniques.
• Track metrics based on analysis and case information for reporting, and convey emerging trends.

What you'll need

• Fraud Detection & Investigation: ability to analyze transactional data and detect patterns indicative of fraud across payment channels (ACH, wires etc.).
• Risk Assessment: evaluate fraud risks and apply decision-making frameworks to prevent losses while minimizing customer impact.
• Knowledge of fraud typologies, including common and emerging fraud schemes.
• Strong verbal and written communication skills to document findings and communicate with internal teams, customers and regulatory bodies when required.
• Ability to work with cross-functional teams including compliance, legal, operations and technology partners.
• Time management and prioritization: capable of managing multiple fraud alerts and cases simultaneously in a fast-paced, high-volume environment.
• Typically 4 to 6 years of experience in Fraud Detection/Investigations or closely related field, including complex investigations with platforms like Actimize, Falcon, SAS fraud management systems, FICO, NICE or equivalent platforms.
• Proficiency in analyzing large datasets to identify anomalies, trends and fraud patterns using tools like Excel, SQL or SAS.
• Familiarity with BI tools such as Tableau, Power BI or other internal dashboards for fraud reporting and insights.
• Ability to map and improve fraud-related operational processes to drive efficiency and enhance controls.
• Awareness of fraud-related compliance standards, SAR reporting and internal audit readiness.

Details

• Location: Bangalore, India.
• Role type: Hybrid.
• Career level P2; reports to Manager / Sr. Manager.