Senior Architect - ServiceNow

Overview

Senior ServiceNow Architect responsible for designing and improving tailored, near-standard ServiceNow ITOM solutions and ensuring security, quality, and stability across the product lifecycle.

What you'll do

• Develop and continuously improve tailored, near-standard solutions with process and product owners.
• Gather, analyze, and structure requirements and provide functional support to internal departments.
• Own holistic solution design aligning business requirements with specifications, compliance, and governance.
• Drive enterprise-grade ServiceNow ITOM solutions, including Visibility, Health, and Event Management.
• Improve CMDB data quality, governance, and integration strategies for ITOM and Asset Management.
• Architect event ingestion, correlation, and operational intelligence solutions across global environments.

What you'll need

• 8+ years of professional experience as a ServiceNow Solution Architect in relevant ServiceNow products.
• Hands-on experience with ServiceNow ITOM modules: Visibility, Health, and Event Management.
• Proven expertise in CMDB architecture, Discovery, Service Mapping, and event correlation.
• Solid understanding of HAM and SAM and their integration with ITOM.
• Experience defining and implementing integrations with monitoring tools, cloud platforms, and external data sources.
• Degree completed in computer science.

Details

• Location: Bangalore.