Senior Business Analyst

Overview

Senior Business Analyst role at Razorpay focused on real-time monitoring of merchant and transaction performance, turning key metrics into business intelligence, and building dashboards.

What you'll do

• Provide real-time system monitoring for Razorpay's top merchants and enterprise-wide transactions, with immediate stakeholder alerts during performance issues
• Transform merchant key metrics into actionable business intelligence through comprehensive data analysis
• Execute timely communication to stakeholders during system incidents or data anomalies
• Build and maintain interactive dashboards for internal performance tracking and metric visualization
• Identify meaningful patterns, trends, and inferences through data analytics
• Collaborate cross-functionally with internal teams to resolve issues and implement improvements

What you'll need

• Proven ability to manage and interpret large-scale datasets
• Hands-on experience with business intelligence tools and data manipulation techniques (Tableau, Looker etc)
• Knowledge of SQL for data extraction and analysis
• Strong communication skills