Senior Business Consultant

Overview

Senior Functional Consultant role reporting to the Regional Head of Services Delivery, responsible for data analysis and mapping, system configuration, implementation, training, and implementation support of software applications for new and existing clients.

What you'll do

• Interact with clients consultatively to determine project requirements and conduct needs analysis.
• Establish and/or assist clients with configuring system parameters and controls based on their business practices and processes, recommend best practices, review setup with clients and gain client acceptance.
• Conduct data analysis and mapping for assigned applications; analyse source data files and map data to the target application for use by technical resources.
• Provide on-site or remote support during client conversions as applicable.
• Test and troubleshoot system configuration and functionality; validate new system input, output, and connectivity.
• Identify, research, and assist in resolving issues with technical resources.
• Facilitate converted database validation work sessions with clients as applicable.
• Assess and report project risks and participate in developing and implementing mitigation plans.
• Communicate project scope, status, and risks to all stakeholders.
• Record accurate and timely accounting of time spent on project-related activities.
• Follow established project, departmental, and company procedures, quality standards, and project management standards.
• Manage assigned implementation projects to a timely close and transition the client appropriately; complete post-implementation tasks in a timely manner.
• Update internal documentation as applicable.
• Provide subject matter expertise to internal staff including sales, development, support, training, and professional services as needed.
• Participate in the development of implementation or training content.
• Conduct software training and/or reinforce prior training for external clients and internal staff.
• Maintain, enhance, and broaden knowledge and skills of software applications and industry practices.

What you'll need

• Minimum of 5-6 years of experience in relevant area of expertise, preferably in Core Banking.
• Client-facing service experience required.
• Software implementation, support, or training experience strongly preferred.
• Consulting and implementation experience in Core Banking implementation projects.

Nice to have

• Project management disciplines experience preferred.
• Experience with Finastra products a plus.

Details

• Location: Bengaluru.
• Client-facing role requiring travel to client sites as the project warrants.
• Hybrid working arrangements available.