Senior Business Execution Consultant

Overview

Senior Business Execution Consultant (individual contributor / product owner) within the I&P CIB Front Office COO Business Solution and Enablement group, responsible for execution and delivery of the product roadmap for CIB business lines, focused on lending applications.

What you'll do

• Lead support functions or operations for multiple business groups and contribute to large scale strategic initiatives
• Ensure efficiency, quality, cost effectiveness of solutions, and pipeline management relating to assigned operations
• Research moderately complex business, operational, and strategic initiatives requiring analytical skills, organizational strategy and business execution knowledge, and understanding of international business
• Work independently to make recommendations for support function by providing support and leadership
• Assist in the planning and execution of programs and initiatives that may include risk mitigation, efficiency, and customer experience
• Collaborate and consult with team leaders in developing project plans, policies and procedures
• Provide leadership in managing relationships and implementation of programs, services, and initiatives with cross-functional business partners
• Track and report delivery schedules, timelines and derailers, highlighting potential scope creep, bottlenecks and challenges to stakeholders
• Independently manage and execute end-to-end delivery of deliverables, work with technology and business stakeholders, and run respective scrums
• Participate in global team discussions, projects/process enhancement plans, and encourage creative thinking amongst the team
• Understand business requirements, goals and objectives, and design and create target state solutions
• Break down complex projects into capabilities, features, and user stories for development
• Assist in developing product strategy and roadmap based on business priorities
• Draft, maintain and deliver a project charter, performance and delivery metrics, and onward reporting
• Work with business process analysis to drive tactical and strategic decisions and execution of plans
• Define and refine user stories, including business readiness stories, ensuring acceptance criteria is clearly understood by the team
• Ensure all known work is added to the backlog and made transparent; maintain a healthy backlog of items linked appropriately (story, feature, epic)
• Accept user stories after they have met the acceptance criteria and the definition of done
• Actively participate in all agile ceremonies (sprint planning, backlog refinement, retrospective)
• Validate user stories as and when required
• Collaborate with senior leaders across LOBs globally to create executive-ready presentations and present information and data to persuade, educate, and enhance understanding at all levels
• Drive complex issue management and deliverables into effective outcome-oriented conversations
• Institute sturdy communication channels with business partners to support and manage delivery of the division's strategic programs
• Collaborate on change initiatives across the division with global stakeholders; facilitate discussions with leaders and subject matter experts to solve complex problems
• Identify opportunities for increasing operational efficiencies and perform root cause analysis to propose ideas that improve front-to-back processing across COO
• Assist in projects on data interfaces between systems, including defining project scope, data requirements and sources/resources; participate in data cleanups, process improvement analysis and reporting
• Assess, review, manage and mitigate risk by measuring key risk indicators (KRIs) and developing and maintaining key metrics to improve throughput while reducing risk
• Ensure operational practices follow relevant risk standards, policies and regulations to maintain an effective control environment
• Collaborate with operational risk teams to log and monitor issues and corrective actions when operational incidents are identified

What you'll need

• 4+ years of Business Execution, Implementation, or Strategic Planning experience, or equivalent demonstrated through work experience, training, military experience, education, or a combination
• MBA/equivalent advanced degree, or equivalent experience
• 4+ years of experience with solution design and delivery, requirements elicitation, and product management
• Banking and finance domain exposure
• Minimum 4 years' experience with lending application suites (e.g. nCino Loan Platform, LoanIQ, ACBS, Axiom SL, Global Payments)
• Knowledge of CIB business model and lending products and lifecycle
• Knowledge of Agile JIRA framework, Microsoft PowerPoint, Word and Excel
• Familiarity with workflow tools such as ServiceNow and JIRA
• Familiarity with Tableau/Power BI to extract reports
• Knowledge of system testing methodologies, test script management and execution, and UAT testing experience for enterprise scale systems
• Excellent verbal and written communication skills, with accountability and attention to detail
• Advanced Microsoft Office skills to create persuasive PowerPoint presentations; strong analytical skills leveraging Microsoft Excel/Access
• Experience identifying and driving process improvements in complex environments
• Ability to work effectively in a demanding, fast-paced, dynamic environment, handling multiple tasks and projects concurrently while maintaining quality, accuracy and integrity
• Experience presenting information to persuade, educate, and enhance understanding at all levels, and developing and negotiating solutions with partners or clients, including escalations as needed
• Ability to work in a global team, interact at different levels, and handle a range of deliverables with varying complexity with focus on execution and results
• Experience consulting with internal clients and business; success working with all levels of leadership
• Experience leading regulatory and compliance projects
• Self-motivated, able to learn independently and with limited supervision
• Data mining, modeling and analysis experience
• Strong presentation and negotiation skills
• Experience in planning, resource and stakeholder management

Nice to have

• Desired qualifications are listed in the source as a heading only, with no specific items stated

Details

• Location: Hyderabad, India
• Hybrid working model: 3 out of 5 days working from the office per week
• Shift timings: 1:30 PM to 10:30 PM IST, which can change based on project requirements
• Flexibility expected to periodically support as weekend on-call during weekend release activities
• Posting end date: 26 Oct 2026