Senior Customer Engineer, Federal

Overview

Senior Customer Engineer (Federal) bridging technical expertise and sales to communicate and demonstrate Armada’s complex technical solutions to potential clients.

What you'll do

• Provide expert technical guidance to customers and sales peers on Armada’s products and services.
• Understand client challenges and propose appropriate solutions to meet their needs.
• Lead technical demonstrations, proof-of-concepts, and workshops to showcase capabilities.
• Tailor demonstrations and execute workshops for specific client challenges.
• Collaborate cross-functionally to support sales, including technical scoping and proposal development.
• Influence internal teams to drive solution strategy, resource prioritization, and business outcomes.
• Stay ahead of industry trends and emerging technologies.

What you'll need

• U.S. citizenship and eligibility for a Secret or higher security clearance.
• Bachelor’s degree in Computer Science, Engineering, or a related field (advanced degree is a plus).
• 5+ years proven experience in a pre-sales, sales engineering, or solution architecture role.
• Understanding of networking and connectivity fundamentals including IP addressing, firewalls, SD-WAN, and satellite/cellular communication systems.
• Familiarity with cloud platforms and virtualization or containerization technologies.
• Proficiency in at least one technical domain such as AI/ML infrastructure, connected devices, or data center systems.
• Excellent communication and presentation skills for technical and non-technical audiences.

Details

• Location: Remote in the continental United States.
• Security clearance: Secret or higher.
• Travel: Willing and able to travel, including potential international travel.