Senior Developer ServiceNow

Overview

Senior infrastructure and ServiceNow professional responsible for leading the design, implementation, maintenance, and optimization of infrastructure systems and the ServiceNow platform.

What you'll do

• Expand ServiceNow Discovery coverage and improve CMDB data quality.
• Optimize discovery patterns, schedules, service mapping, and automation.
• Maintain Discovery and troubleshoot issues across the Tyson portfolio.
• Collaborate on infrastructure performance analysis, capacity planning, and optimization.
• Automate infrastructure deployment, configuration, and monitoring using Ansible, Terraform, or Puppet.
• Monitor infrastructure availability, resolve issues, and respond to critical incidents.
• Mentor junior team members and provide technical guidance.

What you'll need

• 5+ years of relevant practical experience in infrastructure management, network administration, or systems engineering.
• 5–8 years of industry experience focused on the ServiceNow platform.
• Advanced knowledge of ITOM, CMDB, Discovery, and Service Mapping.
• ServiceNow integration, reporting, and Performance Analytics knowledge.
• Bachelor’s degree or relevant experience.
• Proficiency in scripting languages.
• Experience with virtualization technologies such as VMware or Hyper-V.

Nice to have

• Computer Science or Computer Engineering degree.
• Relevant IT certification.

Details

• Location: Bangalore, India.
• Relocation assistance is not available.