Overview
Lead large-scale strategy, transformation and operating model engagements for banks, NBFCs and other BFSI clients within PwC's Intelligent Business Transformation – FS practice, owning client relationships and managing teams through end-to-end delivery.
What you'll do
- Lead large-scale strategy, transformation, and operating model engagements in the BFSI sector.
- Own client relationships with senior stakeholders (CXO-1 / CXO-2 level) and act as the primary point of contact.
- Translate client needs into structured problem statements, solution approaches, and execution roadmaps.
- Review and enhance client deliverables including strategies, business cases, TOMs, process designs, and performance improvement insights.
- Drive workshops, design sessions, and governance forums with senior leadership teams.
- Lead assessments of business models, cost structures, processes, and enterprise performance across retail, MSME and corporate banking and NBFCs.
- Shape strategic recommendations relating to growth, customer strategy, product expansion, digital strategy, organizational redesign, and large transformation programs.
- Oversee operating model design, transformation blueprinting, regulatory impact analysis, and implementation planning.
- Support clients in executing transformation initiatives, ensuring progress against milestones and KPIs.
- Manage multiple concurrent engagements or large, multi-workstream programs.
- Drive project governance, including issue resolution, risk management, stakeholder alignment, and reporting.
- Ensure delivery excellence, adherence to timelines, and quality assurance of all outputs.
- Oversee project economics, pricing, staffing, profitability, and commercial management.
- Coach, mentor, and develop team members across consulting skills, analysis, and client delivery.
- Guide Consultants/Sr. Consultants in structuring analyses, preparing deliverables, and managing workstreams.
- Build a collaborative and high-performance team culture.
- Develop sector-specific frameworks, methodologies, assets, benchmarks, and points of view.
- Support business development efforts including proposal shaping, solutioning, and client pitches.
- Contribute to building a strong FS practice through recruiting, training, and capability building.
What you'll need
- 8+ years (Senior Manager) of experience in management consulting, strategy, operations, or transformation roles within BFSI.
- Proven track record in leading strategy, operating model, digital transformation, or performance improvement engagements.
- Experience working with banks, NBFCs, capital markets entities, fintechs, or BFSI-focused consulting practices.
- Demonstrated leadership in managing client-facing teams and delivering end-to-end consulting projects.
- Strong structured problem-solving capability and ability to foster hypothesis-driven analysis.
- Ability to synthesize insights into clear recommendations and compelling client narratives.
- Proficiency in project/program management, including governance, risk management, and financials.
- Strong capability to manage ambiguity and drive clarity in complex, multi-stakeholder environments.
- Executive presence and strong communication skills suitable for senior stakeholder interactions.
- Bachelor's degree from a top-tier institution.
- MBA (Master of Business Administration) required.
Nice to have
- MBA or equivalent post-graduate qualification from top-tier institutes.
Details
- Location: Mumbai Shivaji Park.
- Visa sponsorship: not offered.
- Government clearance: not required.
- Travel requirements: not specified.
- Job posting end date: September 7, 2026.
Read the full description and apply on the company’s own careers page.