Senior Presales Engineer

Overview

Senior Presales Engineer on Twilio’s Communications team, focused on technical pre-sales for New Business and Strategic segments.

What you'll do

• Partner with Account Executives to handle pre-sales activities such as opportunity qualification, demos, Proof-of-Concept, and RFPs.
• Lead technical discovery and recommend best-practice solutions using Twilio APIs.
• Propose technical architectures and create design documentation and technical presentations.
• Build and deliver interactive customer product demonstrations for technical and nontechnical stakeholders.
• Identify and resolve issues to improve team efficiency and effectiveness as the organization grows.
• Independently run low to mid-complexity opportunities and take initiative on small to medium technical projects.

What you'll need

• 5+ years pre-sales experience selling complex, technical products, or 6+ years supporting technical products with customer-facing experience.
• Excellent communicator and presenter who can gain audience confidence.
• Ability to communicate complex topics to multiple levels of audience.
• Previous software development experience or working knowledge in backend, web development, or REST APIs.
• Bachelor’s and/or Master’s degree in a technical discipline or equivalent practical experience.
• Advanced English.

Details

• Remote and based in Mexico.
• Approximately 25% travel anticipated.