Overview
Solutions Engineer is the technical owner of merchant relationships from initial sales conversations through live integration and beyond.
What you'll do
- Own technical discovery for prospective merchants and map their needs to the right Sezzle integration path.
- Lead product demos and technical presentations for merchant stakeholders.
- Design integration solutions across Sezzle API, SDKs, and platform plugins (e.g., Shopify, BigCommerce, Magento, WooCommerce, Wix, custom builds).
- Write technical proposals and complete RFP and security questionnaire responses.
- Support merchant mobile app integrations and validate behavior in sandbox and production before launch.
- Troubleshoot live integration issues with Support and Engineering and translate recurring merchant needs into product feedback.
What you'll need
- 4+ years in a customer-facing technical role.
- Experience with mobile SDK integrations on iOS and Android.
- Hands-on experience with REST APIs and webhooks.
- Working knowledge of web technologies: HTML, CSS, JavaScript.
- Familiarity with at least one major e-commerce platform (Shopify, BigCommerce, Magento, WooCommerce, Wix).
- Understanding of e-commerce workflows including checkout, payment authorization/capture, refunds, shipping, and product management.
- Strong written communication for documentation and proposals.
Details
- Location: Mexico, Remote.
- Employment type: Full-time.
Read the full description and apply on the company’s own careers page.
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