Solutions Engineer

Overview

Solutions Engineer is the technical owner of merchant relationships from initial sales conversations through live integration and beyond.

What you'll do

• Own technical discovery for prospective merchants and map their needs to the right Sezzle integration path.
• Lead product demos and technical presentations for merchant stakeholders.
• Design integration solutions across Sezzle API, SDKs, and platform plugins (e.g., Shopify, BigCommerce, Magento, WooCommerce, Wix, custom builds).
• Write technical proposals and complete RFP and security questionnaire responses.
• Support merchant mobile app integrations and validate behavior in sandbox and production before launch.
• Troubleshoot live integration issues with Support and Engineering and translate recurring merchant needs into product feedback.

What you'll need

• 4+ years in a customer-facing technical role.
• Experience with mobile SDK integrations on iOS and Android.
• Hands-on experience with REST APIs and webhooks.
• Working knowledge of web technologies: HTML, CSS, JavaScript.
• Familiarity with at least one major e-commerce platform (Shopify, BigCommerce, Magento, WooCommerce, Wix).
• Understanding of e-commerce workflows including checkout, payment authorization/capture, refunds, shipping, and product management.
• Strong written communication for documentation and proposals.

Details

• Location: Mexico, Remote.
• Employment type: Full-time.