Overview
Senior Product Manager for Oportun’s Servicing & Payments team, focused on improving the post-disbursement repayment experience for members.
What you’ll do
- Define and execute product strategy, roadmaps, and measurable objectives for repayment outcomes.
- Own initiatives end to end from discovery and requirements through delivery, measurement, and iteration.
- Create servicing and payment experiences across self-service and assisted channels.
- Use member insights, data, and experimentation to improve payer rate, payment success, DQ prevention, and lending-member NPS.
- Lead cross-functional delivery with engineering, design, data, operations, risk, compliance, legal, and finance.
- Communicate product strategy, trade-offs, progress, and measurable impact to senior stakeholders.
What you'll need
- 5+ years of product management experience in high-growth environments.
- Experience working with business executives across disciplines (e.g., compliance, risk, operations, fraud, technology, BI, finance, training, legal, cybersecurity).
- Analytical problem-solving skills, including testing/experimentation, defining metrics, and data analysis.
- Track record of shipping and iterating on impactful products with cross-functional partners.
- Clear communication and strong documentation skills.
- Ability to drive execution and push through obstacles to deliver value.
Nice to have
- Experience launching products within complex legal/regulatory frameworks.
- Experience with SQL.
- Experience working with a multi-national workforce.
Details
Read the full description and apply on the company’s own careers page.
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