Senior Program Coordinator, Technical Support Unit (EAII Advisors)

Overview

Senior Program Coordinator with EAII Advisors, Evidence Action's technical partner in India, to lead and train a team of Field Coordinators executing technical support and implementation of the Safe Water program.

What you'll do

• Lead, supervise and mentor the field team; set clear work plans, targets and accountability to meet implementation timelines.
• Implement trackers and train Field Coordinators on the Safe Water program to carry out device installation and operation duties.
• Conduct regular reviews, performance check-ins and on-the-job coaching; identify training needs of the field team.
• Carry out field visits to intervention locations to provide program and technical support as needed.
• Oversee installation and ongoing maintenance of ILC devices, including chlorine supply, residual testing and timely fixes.
• Serve as the primary point of contact for district and block administrations and line departments (PHED/RWSS and Panchayati Raj).
• Secure approvals, permissions and coordination needed for installations and ongoing operations at district and block levels.
• Design and deliver training, orientations and refresher sessions for district and block officials, engineers and frontline functionaries on ILC implementation, monitoring and community engagement.
• Represent Evidence Action in district and block review meetings; share progress and resolve bottlenecks.
• Engage with government empanelled vendors, contractors and NGOs at district and block levels for program needs.
• Develop simple training materials, SOPs and job aids adapted to the local context.
• Provide hands-on support to government counterparts and track the effectiveness of capacity-building efforts.
• Lead collection, quality assurance and timely reporting of field data (installations, functionality, chlorine residuals, O&M visits) in accordance with instructions from the State/National Office Team.
• Ensure the team uses digital tools correctly; conduct data audits and back-checks and flag gaps to State and National office teams.
• Prepare regular progress reports and dashboards for State and National Office teams.

What you'll need

• Minimum 10+ years of experience working with national or international development sector organizations, particularly on program implementation and delivery.
• B.Tech in Mechanical or Civil Engineering.
• Proven experience leading geographically dispersed teams and holding them accountable to targets and timelines.
• Prior experience in program operations, project management, and vendor and stakeholder management.
• Strong knowledge of the public sector, preferably water systems and WASH sector structures, Water Treatment Plants (WTPs) and/or Sewage Treatment Plants (STPs).
• Proven experience using digital data collection tools such as SurveyCTO.
• Experience in building the capacity of government officials at district and block levels, including designing and delivering training.
• Familiarity with MS Office, Google Workspace or similar tools.
• Fluent communication in English and Odiya is required.
• Willingness to travel at least 70% of time in the field, with the remaining 30% in Bhubaneswar for reporting purposes.

Nice to have

• A Master's degree in Economics, Statistics, Rural Management or a related field.
• Strong familiarity with the operational workflows of public health engineering and rural water supply systems (PHED/RWSS).
• Hindi communication (preferred).

Details

• Based in Bhubaneswar, Odisha, with field travel at least 70% of the time.
• Applicants must be legally authorized to work in India; visa sponsorship is not available.
• Reports to the Manager, Program Operations.
• Open for applications until 6 November 2026.