Senior Service Engineer

Overview

Senior Service Engineer responsible for servicing, maintaining, troubleshooting, commissioning, and optimizing chiller and HVAC systems in data centre environments. The role also supports cooling infrastructure projects and customer delivery.

What you'll do

• Service and maintain air-cooled and water-cooled chillers.
• Diagnose mechanical, electrical, and control-related HVAC issues.
• Start up, commission, test, and optimize chiller systems.
• Execute data centre cooling projects and coordinate contractors and OEM teams.
• Support upgrades, retrofits, and energy-efficiency improvements.
• Prepare service reports, performance logs, root-cause analyses, and 8D reports.
• Guide junior engineers and technicians and communicate with customers.

What you'll need

• 5–10 years of hands-on chiller servicing experience.
• Diploma or bachelor's degree in mechanical engineering, electrical engineering, or a relevant technical field.
• Knowledge of refrigeration cycles, HVAC controls, BMS/EMS integration, and cooling redundancy.
• Experience with HVAC project execution, installation supervision, and commissioning.
• Ability to interpret technical drawings, wiring diagrams, P&IDs, and equipment manuals.
• Ability to diagnose faults using service tools and diagnostic software.
• Ability to work independently in critical data centre environments.

Nice to have

• Experience with mission-critical data centres or large industrial cooling systems.
• OEM-specific chiller training or certifications.
• Knowledge of energy-efficiency programs, retrofits, and performance optimization.
• Project management experience or certification.

Details

• Field-based work conducted at customer locations.
• Location: Mumbai/Navi Mumbai.
• Shift work, holiday work, and public holiday availability are required to meet agreed SLAs.
• Monthly MOR and quarterly QBR meetings with data centre customers are required.