Senior Service Sales Manager

Overview

Service Sales Manager responsible for scoping and selling Zscaler Professional Services packages and developing the service business across Enterprise and Commercial sectors. Reports to the Sr. Director in the Solution Consulting department.

What you'll do

• Articulate and sell the value of Professional Services within prospective and existing enterprise customer accounts
• Work in conjunction with Regional Sales Managers, Sales Engineers, and Architects to define and integrate services solutions into comprehensive proposals
• Own Services bookings quota in the assigned territory while achieving target attach rates
• Execute technical scoping activities, producing proposals, Statements of Work (SOWs), and resource plans for complex solutions
• Lead training discovery and positioning with prospective customers to ensure appropriate training recommendations are included in proposals

What you'll need

• Demonstrated curiosity and active exploration of AI tools, with a proven history of integrating new technologies to enhance daily workflows and augment problem-solving
• 5+ years of experience selling Professional Services and/or Technology Solutions while meeting or exceeding bookings targets
• 5+ years of experience building and maintaining positive relationships with key partners throughout the delivery process
• 2+ years of experience mastering SOW and proposal processes by scoping, producing, and delivering customer-aligned technical documentation
• 3+ years of technical experience with Security technologies, Networking protocols, SaaS, and IaaS
• Strong presentation and communication skills with the ability to articulate customer success metrics and translate complex technical information for non-technical audiences

Nice to have

• Hands-on experience using generative AI and automation tools to streamline technical proposal generation, scoping workflows, or Statement of Work creation
• Knowledge and experience in Identity and Access Management (IAM) and Policy Management
• Proven track record of planning and leading joint proposals and technical scoping in collaboration with channel partners

Details

• Remote role
• Full-time position
• Base pay range $150,000 to $187,500 USD (excludes commission, bonus, equity and benefits)